The Dandy Dozen: Usher staff uses common sense, people skills to maintain order at Chautauqua’s main venues

August 1, 2014·Comments closed

It’s 8 a.m. on a monsoon Monday morning at the Amphitheater, rain sheeting down as puddles circle the venue’s concrete rim. Most of the 12 morning ushers are already here, seeing and doing what needs to be done without being asked.

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Vertebrae in Chautauqua’s Spine: Amp ushers greet attendees, keep order at Institution’s biggest venue

July 18, 2014·Comments closed

Upon entering the Amphitheater, a friendly usher approaches, prepared to scan gate passes and greeting passersby as they enter the gates. Everyone, from vice presidents to first-time visitors, hesitates for a moment. Guests may feel a sigh of relief as they enter the Institution’s entertainment hub.